On-board services

We provide the high quality service on board Thalys trains in all classes of service: Business Premiere, Standard Premiere and Standard class.

Bar buffet

our bar concept on board, offers a wide range of products from ambient snacks to freshly picked for sale.

Thalys Lounge

Our Lounge areas offer exclusivity, comfort and serenity. Accessible with the Premium fare, your My Thalys World status, or by exchanging 300 Miles, at any time of the day, these spaces are ideal for working, enjoying a hot drink while you wait for your train or relaxing while you browse our digital press offer, which is available through the Wi-Fi portal. These Lounge areas are bright, quiet, and equipped with Wi-Fi, electrical outlets and phone chargers.


Platform services

Within the Thalys Terminal, our friendly team in the stations of Amsterdam and Rotterdam welcomes customers at checkin and provides special assistance for customers with disability or reduced mobility.

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